Acquisition Announcement

We are very excited to announce that as of January 1, 2026, the Whitinsville Water Company (WWC) completed the acquisition of the Town of Northbridge Water Department (TNWD). This change will have no impact on your delivery service, the quality of your water or the rate that you pay. We will be sending you more detailed information regarding this change later in the month.

On behalf of WWC, we would like to thank the residents of Northbridge for your confidence in allowing us to complete this transaction. Going forward, our goal is to maintain your trust in the Whitinsville Water Company by providing you with the highest quality water, excellent customer service and fair pricing now and in the future.

 

Online Billing & Payment Services Available - See Pay Online Tab

Whitinsville Water Company Offers Online Payment Services – See Pay Online Tab on Main Page

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About Northbridge

Whitinsville is a village of the town of Northbridge, MA.

To learn about the Town of Northbridge, please click the button below.

Visit the Town Website

Learn about Cross Connections

Visit our Cross Connection Page to learn more about the dangers of cross connections to the water system.

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About WWC

The WWC provides water service to a population of 14,000 throughout the Town of Northbridge in addition to providing operations contracts to an additional 1100 customers in three surrounding water systems.

To learn more about the Whitinsville Water Company, please visit our About Us page.

Conservation

Water is a precious commodity which we all take for granted. We are fortunate to have an abundance of rain fall in this part of the country to meet our needs. However, it is imperative that we all use water wisely and teach future generations to do the same.

To learn more about how you can conserve water, please visit our Conservation page.

Quality

The water in our water system is tested continuously for many parameters. The annual water quality report has a summary of components for which the water is tested.

To learn more about our water treatment process and to read the annual water quality report, please visit our Water Quality page.