NOTICE OF OPERATIONAL CHANGES DUE TO COVID-19 (limited re-opening): WWC Re-opening Operational Changes due to COVID-19 June 15, 2020

The State of Massachusetts has issued issued a number of Emergency Orders.  Details of the Orders can be found here:

We are now starting Phase 2 of the Massachusetts Reopening Plan.  More details can be found here:  Mass Re-opening Plan

Employees and customers of businesses that will be reopening will be required to adhere to these standards:  Workplace Poster

Businesses that have been closed for an extended period and need to re-open, should follow the flushing guidelines below to ensure proper water quality in their buildings (click on links below):

Maintaining or Restoring Water Quality in Buildings with Low or No Use

Restoring Water Quality Checklist Before Opening

New Online Billing & Payment Options Coming in 2020!

Whitinsville Water Company & Town of Northbridge Water Department Offering New Bill Pay Services in 2020.

State Mandated Annual Non-Essential Outdoor Water Restrictions

Until further notice, there will be mandatory restrictions on all non-essential outdoor water use from 9am to 5pm every day be between May 1st and September 30th.  This will be in effect every year.

About Northbridge

Whitinsville is a village of the town of Northbridge, MA.

To learn about the Town of Northbridge, please click the button below.

Learn about Cross Connections

Visit our Cross Connection Page to learn more about the dangers of cross connections to the water system.

About WWC

The WWC provides water service to a population of 14,000 throughout the Town of Northbridge in addition to providing operations contracts to an additional 1100 customers in three surrounding water systems.

To learn more about the Whitinsville Water Company, please visit our About Us page.


Water is a precious commodity which we all take for granted. We are fortunate to have an abundance of rain fall in this part of the country to meet our needs. However, it is imperative that we all use water wisely and teach future generations to do the same.

To learn more about how you can conserve water, please visit our Conservation page.


The water in our water system is tested continuously for many parameters. The annual water quality report has a summary of components for which the water is tested.

To learn more about our water treatment process and to read the annual water quality report, please visit our Water Quality page.