Announcements
Rate Increase Request Update
To our customers, clients, and neighbors – The Whitinsville Water Company (WWC) recently filed a request for a rate increase with the Massachusetts Department of Utilities (DPU). The DPU last allowed WWC to increase our rates in 2018. Those rates were set by the DPU...
FLUSHING OF WATER MAINS
The Whitinsville Water Company (WWC) will commence flushing of water mains and hydrants the week of April 10, 2023. Flushing will take place weeks of April 10 to May 15, 2023. Flushing will start in the western portion of Northbridge and Sutton and continue to move...
SPRING 2022 FLUSHING
We will be starting our Spring hydrant flushing the week of April 24th. It will will go through the entire month of May. We flush hydrants at night so you will probably not see our crews doing this work. But you may experience temporary air or discolored water when...
PFAS
You may have been reading in the media stories about "forever chemicals" in the environment. These stories refer to a category of chemicals known as per- and polyfluoroalkyl substances (PFAS), and there are thousands of different types. They have been in mass...
2022 Water Main Projects
The Whitinsville Water Company is continually improving its water system in order to provide you the best water service possible. In 2008 and 2013, we built new treatment facilities at our sources of supply to provide optimal water treatment. In more recent years we...
Online Billing and Payment Service Now Available
CLICK ON LINK TO LEARN MORE: Invoice Cloud Announcement
Water Billing Now Monthly
April 2019RE: Change from Quarterly to Monthly Billing for your Water BillsWhitinsville Water Company and the Town of Northbridge Water Department have completed the migrating from quarterly to monthly billing. This transition took place in the late...
Annual State Imposed Seasonal Water Use Restrictions
Annual State Imposed Seasonal Water Use Restrictions May 1st to September 30th Non-Essential Outdoor Water Use Prohibited from 9am to 5pm In accordance with the requirements of the Water Management Act Permit issued by the Massachusetts Department of Environmental...
Information About Lead in Water
Information About Lead in Drinking Water You have no doubt seen a lot of media attention in the past few months regarding lead in drinking water. This began in Flint, Michigan, but has since become a topic of conversation and attention in Massachusetts, and other...