Whitinsville Water Company Water Rates

Effective May 1, 2024​


Note: The base service charge is the customer fixed or flat rate charge regardless of the amount of water consumed.  It is set by the Massachusetts Department of Public Utilities to cover a portion of the utility’s base fixed costs. Fixed costs may include administrative costs, debt service, fire demand costs, meter maintenance/replacement costs, meter reading, billing and other fixed costs the utility must cover regardless of how much water the customer purchases.  If a customer uses no water during the billing period, the base charge is still assessed as the utility still has fixed costs for operating and maintaining the system.  The amount of this fixed base charge is based on the size of the water meter.  It is a separate charge from the volumetric charge which is based on customer water consumption.  This is a standard billing practice for water and sewer utilities as it minimizes revenue fluctuations and helps keep the overall rates stable.